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Distribution Services                         September 10, 2007

Hi, all!

On the Move!

Conley’s corporate personnel will be moving to the Beichl Street plant this week. We are all excited about the move! The Conley Printing mailing address will still be P.O. Box 478, Beaver Dam, WI 53916.

Packages sent (by Fed Ex, UPS, DHL etc.) to Conley Printing should be addressed to 555 Beichl Avenue, Beaver Dam, WI 53916. The move is scheduled to take place between Wednesday, September 12 and Friday September 14, 2007. The phone and fax lines will not be operational during this time. We can still be reached by e-mail and cell phone. We appreciate your patience during this time of transition!

 

International Mail

One type of mailing that might seem like a black hole is international mail. We really don’t know what happens to it once it leaves this country. I don’t know what your individual experience is with delivery times, but I would like to know. Here are some facts about international mail.

The USPS eliminated some of their international products with the last postal increase. USPS eliminated Publishers Periodical International mail as of May 15, 2007. International surface mail was eliminated as well. Rising fuel charges, a weakened US currency and increasing foreign postage rates all contributed to the demise of these services. 

The USPS international services ISAL (International Surface Air Lift) and IPA (International Priority Airmail) offer discounts to mailers which sort their mail according to USPS specifications. Specialized international mailers, generally, are the only ones able to take advantage of these. Priority Air and International Parcel Post remain as the product most accessible to the average person.

International transit times can vary greatly, as each country handles it mail differently. Canadian publication mail can take 7-17 days and International publication mail 10-21 days to deliver (this is very general, weather, other natural disasters, political circumstances etc can all affect transit times greatly).
 

PCC Day is September 19, 2007

National Postal Customer Council Day is approaching fast! PCC events are great for training and learning more about postal matters. The PCC provides an excellent way for mailers to network with each other. Local PCC’s will offer a wide range of activities.

There will be a satellite feed originating from Cincinnati with the US Postmaster General, Jack Potter, as the featured speaker. Some PCC’s will offer vendor booths with companies that sell mailing services and products. Most will offer classes in a wide range of postal topics. I have attached a list of PCC’s sponsoring events. Please contact your local PCC to get more information about planned activities.

Thank you,

Bill

Bill Carter
Distribution Manager
Phone: 920.356.6818
Cell 920.296.9730
bcarter@conleynet.com

__________________________________________

Conley Distribution Contact Information:

Linda McDougal, Logistics Coordinator and Data, 888-9CONLEY (ext 6912), lmcdougal@conleynet.com

Pat Butler, Logistics Coordinator, 888-9CONLEY (ext 6921), pbutler@conleynet.com




Customer Service                      August 21, 2007

Hi all,

A quick hello from the Conley Printing Customer Service Department!

In an effort to better serve you I am sending a list of our telephone contact numbers for office and cell phones.  Nothing has changed; it’s just all attached for your convenience.

As you know, the Customer Service staff at Conley Printing works around the clock and weekends. Good for coverage; challenging for a group photo. The photos below feature our staff in our new “open” office on the upstairs mezzanine. Our Premedia, Sales and Corporate staff will also have offices upstairs at our Beichl Plant.  It is a wonderful convenience to be under one roof! We encourage you to visit and see our progress.
 

Vicki, Bonnie, Demi and Sue
 


Jean, Brenda, Maggie and Lois


Dave and Lindsey


I
t’s hard to believe summer is winding down already.  It certainly hits home when we work on your September and October issues.   It’s also the time of year we start thinking of NEXT year.   Your CSR will contact you shortly regarding your 2008 long range schedule.   Planning ahead helps us secure your paper and press time.    We can offer you a long range template, write a schedule draft, or take your schedule and review it with our Scheduling Department.

You will find after we have your long range schedule, we still check with you a week prior to your “in-date”.  The CSRs will confirm your specifications and enter them in our computer system.   We want to make sure we are set to jump on your issue when it arrives.

The Customer Service Representatives at Conley take great pride in serving you.  If there is anything any of us can do to improve your printing experience, please let us know. 


Sincerely,

Sue Bird
Customer Service Manager
Conley Printing
Phone:  920-356-6820
Fax:  920-887-2083
sbird@conleynet.com


 

  phone fax cell
Sue Bird - Customer Service Manager
sbird@conleynet.com
920-356-6820 920-887-2083 920-210-9797
Jean Pillsbury - Customer Service Secretary
jpillsbury@conleynet.com
920-356-6821 920-887-2083  
Lois Harmsen - Customer Service Representative
lharmsen@conleynet.com
920-356-6827 920-887-2083 920-210-8984
Vicki Hollenberg - Customer Service Representative
vhollenberg@conleynet.com
920-356-6822 920-887-2083 920-210-6085
Demi Rolfes - Customer Service Representative
drolfes@conleynet.com
920-356-6823 920-887-2083 920-210-2420
Maggie Rowley - Customer Service Representative
mrowley@conleynet.com
920-356-6825 920-887-2083 920-210-8902
Brenda Tratar - Customer Service Representative
btratar@conleynet.com
920-356-6831 920-887-2083 920-210-9726
Lindsey Thompson - 2nd shift Customer Service Representative
lthompson@conleynet.com
920-356-6859 920-887-2083 920-210-3995
Dave Madsen - 3rd shift Lead Customer Service Representative
dmadsen@conleynet.com
920-356-6802 920-887-2083 920-210-8903
Bonnie Franke - Weekend Customer Service Representative
bfranke@conleynet.com
920-356-6830 920-887-2083 920-210-9728
Paul Smith - President
psmith@conleynet.com
920-356-6783 920-887-0439 920-296-0349
Mike Laemmrich - Account Executive
mlaemmrich@conleynet.com
920-356-6702 920-887-0439 312-952-0376
Greg Steil - Account Executive
gsteil@conleynet.com
920-356-6787 920-887-0439 312-342-7726
Lynn Bentz - Technical Services Coordinator
lbentz@conleynet.com
920-356-6832 920-887-2083 920-296-0594
Bill Carter - Distribution Manager
bcarter@conleynet.com
920-356-6818 920-887-0076 920-296-9730
Premedia 920-356-6860 920-887-2083